Privacy Policy
ComplianceIQ LLC
Effective Date: 06/01/2026
ComplianceIQ LLC (“ComplianceIQ,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information through our website, communications, and fleet management, dispatch, safety, and compliance services.
1. Personal Information We Collect
Depending on your interactions with us, we may collect:
- Contact information: Name, email address, telephone number, business name, and mailing address.
- Business information: USDOT and MC numbers, fleet details, service inquiries, and information about your operations.
- Service information: Driver, vehicle, registration, insurance, inspection, maintenance, and compliance records provided for authorized services.
- Billing information: Billing details, invoices, payment status, and transaction records.
- Communication information: Messages, inquiries, documents, and attachments you send us.
- SMS information: Mobile telephone number, messaging preferences, opt-in and opt-out records, and text message communications.
- Technical information: Website access information, such as IP address, browser type, device information, and access logs, depending on the website features involved.
We collect information directly from you, from authorized business representatives, and through the website and service systems you use.
Please do not submit Social Security numbers, medical records, passwords, or other sensitive information through general website contact forms. Contact us for submission instructions.
2. How We Use Personal Information
We use personal information to:
- Respond to inquiries and provide consultations.
- Deliver and administer requested services.
- Coordinate authorized fleet management, dispatch, safety, and compliance activities.
- Prepare documents and support authorized filings.
- Manage billing and client relationships.
- Send appointment reminders, service updates, account notifications, and compliance reminders.
- Provide customer support and respond to communications.
- Send marketing communications in regards to promotions and new services discounts.
- Maintain our website, protect our business, prevent misuse, and meet legal obligations.
3. Who We Share Personal Information With
When necessary for the purposes described in this policy, we may disclose personal information to:
- Service providers supporting website hosting, communications, document storage, payment processing, and business administration.
- Authorized participants in requested services, including carriers, insurers, brokers, testing providers, and registration agencies.
- Government agencies and regulators for authorized filings, compliance activities, or legally required disclosures.
- Professional advisers, including attorneys and accountants.
- Other recipients when required by law, necessary to protect legal rights, or connected with a merger, acquisition, or transfer of business assets.
The general sharing categories above do not authorize sharing SMS opt-in data or consent.
4. SMS Consent and Mobile Information
SMS consent is not shared with third parties or affiliates.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates.
We use your SMS consent only for the ComplianceIQ messaging program you agreed to receive. We do not transfer that consent to another business or use it as permission for unrelated messaging programs.
Telephone numbers and message content may be processed by messaging platforms and telecommunications carriers solely to deliver messages on our behalf. This does not authorize those providers to use your information for their own marketing.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the details below.
5. Cookies and Website Technologies
Website features and third-party services may use cookies or similar technologies to support functionality, remember preferences, and measure website usage. The information collected depends on the features you use.
You can manage cookies through your browser settings and any privacy controls available on the website. Disabling cookies may affect certain features.
We will obtain consent and honor applicable privacy choices where required by law.
6. Driver and Employee Records
When a business client provides driver, employee, or contractor information, we process that information to perform authorized services for the client.
For requests concerning records controlled by your carrier or employer, contact that organization. You may also contact us, and we will address your request consistent with our role and applicable obligations.
7. Information Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain business records, meet legal and regulatory obligations, resolve disputes, and enforce agreements.
We use reasonable safeguards appropriate to the information we handle. No method of electronic transmission or storage is completely secure.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Additional rights may apply depending on your location and applicable law.
We may need to verify your identity before fulfilling a request. Some information may be retained where required or permitted by law.
For privacy requests, email Operations@thecomplianceiq.com with the subject line “Privacy Request.”
You may unsubscribe from marketing emails through the instructions in the message. You may stop SMS messages by replying STOP.
9. Third-Party Websites
Our website may link to websites operated by other organizations. Their privacy practices are governed by their own policies. Review those policies before providing information.
10. Children’s Privacy
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us.
11. Changes to This Policy
We may update this Privacy Policy as our practices, services, or legal obligations change. Updates will be posted on this page with a revised effective date. We will provide additional notice or obtain consent when required by law.
12. Contact Us
ComplianceIQ LLC
Website: https://thecomplianceiq.com/
Email: Operations@thecomplianceiq.com
Telephone: 1 (786) 541-0764
Our Privacy Policy and Terms and Conditions are available through the links in our website footer.